Our commitments

The commitments of the Tourist Office

• Provide easily accessible a reception area and an information area.
• Offer some furniture to sit.
• Give free information about the local touristic offer.
• Display and distribute our opening times translated in one foreign language at least.
• Be opened at least 120 days per year.
• Answer post letters all year.
• Provide a permanent reception held by a staff member speaking at least one foreign language.
• Guarantee the provision of printed touristic maps and guides.
• Give you an access to our website in two languages (French and English).
• Broadcast our touristic information brochures translated at least into one foreign language relative to: all classified touristic accommodation including at least the name of the institution, postal address, e-mail, website address, phone number, the level of registration; monuments and cultural, natural or leisure attractions which may include rates, opening times, website address, phone number and mail address; events and activities; emergency phone numbers (available at the tourist office).
• Update annually our touristic information.
• Process claims and measure your satisfaction.
• Provide you a advisor stay.
• Guarantee the reliability and topicality of information about local touristic offer
• Update tourist offer data about our geographical area of intervention